I appreciate your assistance with this matter and look forward to hearing from you further.A guide to uninstall Adobe Illustrator CC 2014 (32 Bit) from your PCThis web page is about Adobe Illustrator CC 2014 (32 Bit) for Windows. Unless you can explain to me otherwise? Please also see my forum thread for further information about my specific case. How do you explain the above articles and what advice do you offer me now because this was a legitmate purchase with a student discount? I would like my serial number re-activated as this is Adobe mistake by the looks of things. As I downloaded your product from your website and then registered it through your website, I do not understand why if it wasn't genuine copy your website security did not highlight thie the two plus years ago I purchased. All the above forums highlight that Adobe has been doing this to people who were students. Jeff, my version of Adobe was one I purchased while I was a student. Do note that the registration process only allows you support from Adobe while they still offer support for this version of the product and they no longer offer support for CS6 products however, we will offer the support required if any, please advise. Please be informed that this key has already been registered by us as such, you will be required to turn off the registration request at the pop-up window. The replacement serial key will allow you to reactivate the software and have continued use of your product with no issues. We can offer you a replacement serial key for Adobe Premiere Pro CS6 at a discounted price we currently do not have available the extended version. We do not sell pirated products, and this is obviously an Adobe issue that seems to run rampant, it seems adobe is forcing persons with CS6 products installed to upgrade to the Cloud version, please see below the URL's and the forums below: This is the easiest way to get rid of complaining clients, and throws the problem back to the client and reseller and in turn it seems like this is their way of forcing the client to go with the Cloud version they now offer. We will try and help our clients with this issue together with Adobe, however it is an Adobe issue as it seems that they are basically revoking or expiring all types of licenses (the license could not be pirated as the license would have to be valid in order for Adobe to revoke or expire it).Īdobe call center staffs/online-chat staff seems to either have been instructed to say the license is revoked or don't know any better and so they say that any revoked license is pirated. Please be advised that the key and license you purchased and installed is NOT pirated, otherwise you would not have been able to activate, and the software you installed was downloaded directly from Adobe's website. If you have any additional questions please update this discussion MercilessEnemy. You can personally confirm this by attempting to register the serial number at. From your previous interaction, in case 0222145284, it appears the serial number you provided was revoked so it should not be able to be successfully registered. If you face any difficulties registering the serial number you are welcome to contact our support team directly at Contact Customer Care. You can find complete details regarding the process at Find your serial number. MercilessEnemy if you are concerned that your serial number has been revoked, or is invalid, then please attempt to register the serial number at. I reviewed the account you posted on, and case 0222145284, but I did not see Illustrator CS6, any other software titles, registered under the e-mail address/Adobe ID you used to post to this public forum. MercilessEnemy I am sorry that you have been facing difficulty reinstalling Illustrator CS6.
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